16/03/2020 2:18 pmTopic starter
Sonoff is going offline continuously
Last Post by Support Team 3 years ago
After successful pairing of Sonoff Smart Switch with Ewelink app, sonoff goes offline soon after getting online under Ewelink app.
16/03/2020 2:19 pm
Double check that are you connecting your Sonoff Switch correctly to Power line? Swap the phase and neutral wires (You might be connecting phase and neutral wires incorrectly with Sonoff Switch) and try power up your Sonoff Smart Switch again.
- Connect Phase wire with Line terminal of Sonoff Switch
- Connect Neutral wire with Neutral terminal of Sonoff Switch